News - Blog

A Story of Convenience and Community: The AI Smart Cooler at Maplewood Residences

When I first took over as the Community Manager at Maplewood Residences, I was proud of our commitment to our residents' comfort and care. But I noticed a recurring issue. Despite our excellent dining services, I often saw residents looking for a snack or a drink at odd hours—late at night, or between lunch and dinner—when our kitchen was closed. Our old vending machine was a constant source of frustration, with residents complaining about it taking their money or only offering unhealthy options.

The solution came in the form of a new AI smart cooler. It was a complete departure from the old vending model. We placed it right in our main common area, where it instantly became a focal point. I was initially a bit skeptical about the technology, but the installation was seamless and the team was incredibly helpful.

More Than Just a Snack Machine

The change was immediate. The residents loved the freedom of being able to tap their card and grab a fresh salad or a healthy protein bar whenever they wanted. We worked with Elevate to curate a product selection that was tailored to our residents' needs, stocking items like low-sodium snacks, sugar-free drinks, and even toiletries that were difficult for some residents to get on their own.

What surprised me most was how the smart cooler became a catalyst for community. I started to see residents gathering there, chatting with their neighbors while they browsed the selection. It turned what was once a frustrating experience into a spontaneous, social one.

The Benefits We Saw

The impact on our community was profound. Our residents felt a greater sense of autonomy and convenience. They no longer had to wait for dining hours or rely on staff for a simple snack. It also streamlined our operations; the AI analytics provided by Elevate helped us ensure the cooler was always stocked with popular items, reducing waste and keeping our residents happy.

The AI smart cooler was not just an upgrade to our breakroom; it was an upgrade to our community's lifestyle. It's a testament to how the right technology, thoughtfully implemented, can make a meaningful difference in the lives of the people we serve.